Politique d'expédition

Shipping Rates

Canada

-Default shipping method is delivered by Canada Post;

-A shipping fee of $11 CAD is applied to parcels shipped to Canada;

-We estimate you will receive your order within 3-7 business days after departure;

-Free shipping for orders over $80 CAD. 

 

United States

-We use USPS first class as default shipping method and a shipping fee of 6 USD is applied;

-We estimate you will receive your order within  4-10 business days after departure;

-Free shipping for orders over 60 USD.

 

Please keep in mind!

-All duty fee and tax for U.S orders will be covered by Munisé Jewels when the package is dispatched. Your package will not be stopped by custom office. If you are having a different experience, please contact us at info@munisejewels.com;

-Orders that are returned because of an invalid address may incur an additional shipping charge if they are reshipped. After an order has been shown to be delivered to a correct shipping address, we cannot be held responsible for lost of stolen packages.

If an order is returned to us due to invalid/insufficient address, or unclaimed, a reshipping fee would incur as following:

  • Canada orders: 11 CAD
  • USA orders: 8 USD

 

We accept regular returns and exchanges within 14 days of the order delivery date. For CANADA orders, return is free. For US orders, Munisé Jewels is not able to cover return shipping cost. Customer is responsible for return shipping fee.

We accept defective merchandise purchased on munisejewels.com for return or exchange within 100 days of the order's delivery date.

 

Please email info@munisejewels.com with your order number that is eligible for return/exchange for authorization. All returns and exchanges must be processed by us before sending merchandise back. Please note that we do not cover international shipping cost for return/exchange. You are responsible for your own return process and fees might incur during the process. Once we have received the returned item we will issue you a refund.

 

Merchandise must be returned in its original condition. Merchandise returned damaged may be rejected and sent back to the customer at the discretion of Munisé Jewels. For returns received within 100 days of delivery, we’ll credit your original form of payment.

 

Exchange Policy

We accept exchange within 14 days of the order delivery date. For Canada orders, exchange is free. For U.S. orders, Munisé Jewels is not able to cover return shipping cost for the product that needs to be exchanged. Customer is responsible for the return shipping fee.